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How to impersonate a child organization

Access and manage a child organization’s account by impersonating its partner user directly from the Partner Portal

Via Partner Portal, you can impersonate the partner (his user, role and permissions to gain access to all the info) in charge of a child organization and work as if you were him.

Video

 

Steps
1) Once you are logged in your account, click on Partner Portal.
2) On the left menu, click on Impersonator.
3) Search for the child organization:
  • Search bar: Click on the search bar, check the Status or type the partner name and click Search.
  • Quick search bar: Type the Reseller ID, the Major account name, or the Partner name and press the INTRO.
  • Manually: At the bottom of the page, click on the page’ number and look for the Partner name.

4) Click on the Impersonate button.