I’m receiving Local AT9 error or Test Retrieve error

This is caused by a corrupt test file. This test file needs to be deleted and re-created. Follow the steps below to delete the file:

  1. On your computer, open a folder.
  2. Navigate to the C:\Program Files\Certification Preparation\Tests folder.
  3. Delete any .tst files
  4. You may also need to navigate to the \TstRecs\UserName folder and search for .tst files there as well.
  5. Restart the application.