Generally, it occurs because an older version of the Office suite was installed on that device.
Even though you have successfully uninstalled this version before installing the current one, this sometimes causes this problem.
To fix it, please use the repair tool in the Office suite itself:
- On your browser, copy and paste the follow URL: https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b?ui=en-US&rs=en-US&ad=US#ID0EAACAAA=Windows_10″>.
- Select your operating system.
- The steps to access the repair tool vary depending on your operating system.. Please, follow the steps indicated.